The Care Agency





Stoney Creek

JOB TITLE: Developmental Youth Support Worker

HOURS: Homes operate 24 hours a day, seven days a week, shifts vary. Flexibility is required


The Care Agency provides Developmental Support Workers to residential community care homes providing direct support to clients with intellectual and developmental delays, supervision, and assistance on a one-to-one basis. Support Workers participate in the development and implementation of individually directed plans and goals including personal care and daily living activities.

JOB TYPES: Full-time, Part-time
  • Assist clients with their individual support care needs by carrying out duties and implementing their behaviour support plans, taking into account their choices and needs and involving clients in their own plans and day-to-day decisions.
  • Be consistently active with the client during, encouraging their wellness, safety, participation and goals within their plans. Managing aggression and restraint protocols may be required with some clients in accordance with training and policies.
  • Act as the primary Support Worker for assigned client(s), which includes participation in meetings, conferences, care and progress reports, etc. Encourage and assist clients to participate in social and recreational activities to enhance their experience of life.
  • Provide appropriate supports to ensure the health and safety of clients and ensure compliance with all policies and procedures.
  • Supervise and monitor client behaviour in the home and while in the community.
  • Provide coaching and support in the areas of social skills, communications, vocation, education and leisure activities.
  • Ensure the home and property (inside and outside) remains clean, tidy and safe. Ensure that the home is one of pride for the client, staff and our community neighbours. Support Workers are required to keep the house clean, the outside yard tidy and encourage clients to assist in these chores when possible.
  • Be sensitive to the needs of families and share information as appropriate. Abide by and respect the confidentiality of families, clients and other staff.
  • Transport clients daily or as required to community outings, family visits, appointments, etc. in accordance with organizational policies.
  • Provide accurate, timely and comprehensive completion of reports, documentation, required check-ins, individualized reports on client behaviour and other types of reporting activities.
  • Assist in the development and implementation of scheduled programming and support the development of individualized goals to facilitate daily living skills for clients.
  • Adhere to all behavioral, medication administration and safety plans for each client.
  • Closely supervise and monitor clients while promoting their individualized goals within the home and, also when being active and supporting them in the community.
  • Ensure that, behavioural and crisis protocols are documented and consistently practiced.
  • Ensure confidentiality is maintained for individuals, families and other employees.
  • Complete written reports at the end of each shift regarding the client’s behaviour, and incidents of concern, whereabouts and personal needs using communication logs.
  • Read and initial the communication logs at the beginning/end of each shift and be aware of any changes in procedures, client routines and behavior support plans.
  • Report any conflicts or concerns relating to the clients or co-workers to management immediately.
  • Generally, the educational requirements will vary according to the needs of the clients however, the organization considers hiring graduates from recognized schools for these programs: Human Supports Diploma, Social Support/Services Worker Diploma, Developmental Support Worker Diploma, Community Support Worker Diploma, Child and Youth Worker Diploma, Personal Support Worker certificate.
  • Previous and related experience supporting individuals with developmental disabilities.
  • Current CPR /First Aid Certificate, Crisis Intervention/Safe Management. Certificate.

To apply for a position with The Care Agency, please click on the button below to submit your resume. 

Only those who qualify will be contacted.

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