respect
kindness
compassion
02
ABOUT
WHO WE ARE
Practical Solutions.
Exceptional Results.
We are The Care Agency
At the Care Agency, we love what we do and pride ourselves on having over 20 years of experience recruiting superior people. Trusting us with your loved one is a great responsibility, and we take that very seriously.
We provide care services to individuals, families and agencies in need of support. This covers high complex care needs or companionship by guiding them in their quest to living with dignity while maintaining their abilities and overcoming new challenges to allow them to move forward.
It is our mission to improve the quality of life for our clients and to support their independence by delivering excellent support services that are responsive, flexible, and inclusive of their life goals in wellness and daily life. We value each individual and treat them with care, respect and inclusion which allows our professionals to make a seamless transition into providing their supportive care needs.
We ensure that our Care Professionals have:
- Minimum of 2–5 years related experience
- Excellent interpersonal and communication skills
- University degree or college diploma
- Have received training in Ministry-approved Crisis Prevention/Intervention Training/Safe Management skills
- The knowledge, experience, and skills in providing specialized care services to persons with disabilities and/or their mental health support needs
- Police and or/vulnerable sector check
- Professional liability insurance
- Have undergone a medical screening
Every selected care professional fully understands and is dedicated to ensuring our clients are treated and supported in quality care, that is surrounded in kindness, dignity, and compassion.
Our Values